Returns & Exchanges

At Gigil, we want you to love your new style, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your fashion journey is effortless, from purchase to exchange.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package the Items

  Place the unworn garments with original tags attached back into their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.